5 ways to politely say no in business English - Blogs | Pearson Languages (2023)

Systemic racism has a negative impact on the education of many students across the world. This can start as early as preschool.

Studies have also shown a correlation between teacher expectations and student achievement. Worryingly, these expectations can be negatively affected by racial prejudice.

Education should be a powerful force for social change

In recent history, various events have sparked a global uprising against systemic racism and discrimination. Protests have touched every part of society, from arts to sports to politics to education. A key demand is for real, structural change to society so that the lives of Black, Indigenous, People of Color (BIPOC) are valued as they should be.

Mutuma Ruteere, former UN Special Rapporteur on contemporary forms of racism, said thateducation has a central role in creating new values and attitudes and providing us with important tools for addressing deep-rooted discrimination and the legacy of historical injustices.”

Promoting diversity and inclusion

As we look to the future, and imagine a world we want to live in, it’s important to examine how we create these materials and courses. Our aim is to ensure that what we produce is bias-free, inclusive and actively anti-racist.

Education will always remain a key instrument for disarming ignorance and bigotry.

We set up an Employee Resource Group (ERG), which has created a set of principles for Pearson authors and editors. The group’s aim is to lay the groundwork for courses that reflect all parts of a diverse society.

The guidelines were developed by our BAME and African American ERGs. Ade Gachegua led the project alongside internal and external consultants, including the author of the Black Curriculum Report, Dr. Jason Arday.

Challenges to overcome together

The guidelines identified five main challenges and suggested the following ways to overcome them:

1. Underrepresentation

Are people from a BIPOC background equally represented in educational products? The guidelines recommend that people of different ethnicities should be included in all course material and portrayed as equal to one another.

Choosing texts and pictures which promote racial equality is also important.

2. Exaggerated negative associations

Negative associations are exaggerated when unfavorable characteristics or traits are linked to people of minority ethnicities again and again. This is how stereotypes are built and reinforced in the minds of learners.

We can take steps to prevent this by choosing our language carefully, avoiding racist texts and refuting any suggestion that behavior is linked to one ethnicity more than another.

3. Limited positive associations

Stereotypes of all kinds can be harmful - even positive ones. The guidelines recommend including people from minority ethnicities as positive role models in all contexts, not just the ones they might be traditionally associated with.

This way, we broaden our learners’ horizons and show them that they have the potential to succeed in any field, regardless of their background.

4. Missing stories

When it comes to contributing to public life, individuals from minority ethnicities are often overlooked. For example, when it comes to history, educators tend to disregard contributions from ethnic minorities.

It’s not because their contributions are less significant, but because the long history of racism has led to their contributions to public life being more limited and deliberately overlooked.

It’s important that educational materials include these ‘missing stories.’ This helps learners to develop a richer and more diverse view of society and its participants.

5. The ‘problem’ frame

Educational texts often speak about people from BIPOC backgrounds as helpless victims of their ‘own’ disadvantage. Instead, we need to view racism as a systemic, social and institutionalized problem, external to the individuals that it affects.

Authors and editors use the guidelines and an accompanying checklist to ensure that our courses reflect all parts of a diverse society. This means that you can be confident that the classroom materials you’re using to teach your students will empower each and every one of them to reach their full potential.

You can apply this checklist to your own teaching and resources to help you ensure that what you are covering is diverse and inclusive. Making for a more positive classroom experience for all.

Further reading

If you’d like some practical tips on making your classroom more inclusive, look at our blog post on the importance of teaching values to young learners. You can learn about bringing cultural diversity into your classroomas well.

FAQs

5 ways to politely say no in business English - Blogs | Pearson Languages? ›

Say you're too busy. To do it without sounding rude, say: “Thanks for thinking of me for this project, but I have too much on my plate right now”. You can also say upfront that you don't work for free.

How do you say no politely in business examples? ›

Different Ways to Say No and When to Use Them
  • I appreciate the offer, but I can't.
  • I'm honored, but can't.
  • I'd love to, but I can't.
  • I appreciate the invitation, but I am completely booked.
  • Thanks for thinking of me, but I can't.
  • Regrettably, I'm not able to.
  • You're so kind to think of me, but I can't.

How do you say no professionally? ›

6 tips for saying no professionally
  1. Assess the request.
  2. Know your priorities.
  3. Be straightforward and authentic.
  4. Bring up an alternative/solution.
  5. Build trust with your boss and colleagues.
  6. Practice before the conversation.
Jul 6, 2023

How do you politely refuse in English? ›

Saying no when your interests are not aligned
  1. It doesn't sound like the right fit for me.
  2. Sorry, but I feel I wouldn't fit the bill.
  3. I believe I'm not the right person for that.
  4. I'm not sure I'm the best for this.
  5. Unfortunately, it's not a what I'm looking for.
Mar 18, 2021

How do you politely say I am not free? ›

Say you're too busy. To do it without sounding rude, say: “Thanks for thinking of me for this project, but I have too much on my plate right now”. You can also say upfront that you don't work for free.

How do you say no in business language? ›

50 ways to nicely say "no"
  1. "Unfortunately, I have too much to do today. ...
  2. "I'm flattered by your offer, but no thank you."
  3. "That sounds fun, but I have a lot going on at home."
  4. "I'm not comfortable doing that task. ...
  5. "Now isn't a good time for me. ...
  6. " Sorry, I have already committed to something else.
Oct 3, 2022

How do you say no in business communication? ›

The Art of Saying No in Business
  1. Ensure validity. There are some tasks we just don't want to complete, and others are simply out of our comfort zone. ...
  2. Define your boundaries. ...
  3. Weigh the benefits. ...
  4. Offer context. ...
  5. Include positive in your negative. ...
  6. Be clear.

What is a fancy way to say no? ›

Say No and Apologize

Sorry, but it just won't work for me. Sorry, but I have something else. Sorry, but I can't make it. My apologies, but I can't right now. My apologies, but it's not possible.

How do you say no in a sophisticated way? ›

10 different ways to say no
  1. Sadly, I have something else going on.
  2. I have another commitment.
  3. I wish I were able to.
  4. I'm afraid I can't.
  5. I don't have the bandwidth for that right now.
  6. I'm honored you asked me, but I simply can't.
  7. Thanks for thinking of me. ...
  8. I'm sorry, I'm not able to fit this in.
Jan 7, 2022

How do you start saying no? ›

Clear, kind ways to decline
  1. “Unfortunately, I'll need to pass on this.”
  2. “I'm sorry, my friend, but I'm not able to.”
  3. “Sadly, I can't.”
  4. “Thanks, but that's not going to work for me.”
  5. “No, I'm not able to do that.”
Jun 14, 2021

How do you reject without being rude? ›

You just say something like, “Sorry, I'm not interested.” or “No.” If you want to be extra gentle about it, you can say something like, “I'm flattered, but not interested.”, “No, thank you.”, or “Thank you for asking, but I'm not interested.” If they push for anything beyond that, they are the ones being rude.”

What is a polite refusal? ›

The best way to politely refuse is to start by apologizing. If you don't want to sound offensive, a simple sorry at the beginning of your statement will be the best option.

How do you professionally say this is not my job? ›

Option #1: “I would love to help, but I don't have the capacity.” You can simply explain that you have a lot on your plate and adding this task into your day is just not possible. If you already have your hands full, it's not a smart idea to put even more pressure on yourself by taking on someone else's work.

How do you say no to a client in a nice way? ›

Be polite but direct. Hi [name], Thank you for taking the time to contact us and for your interest in working with our business. Unfortunately, we are unable to fulfill your request at this time [provide any relevant information as to why you cannot fulfill this request].

How do I respectfully say no? ›

10 different ways to say no
  1. Sadly, I have something else going on.
  2. I have another commitment.
  3. I wish I were able to.
  4. I'm afraid I can't.
  5. I don't have the bandwidth for that right now.
  6. I'm honored you asked me, but I simply can't.
  7. Thanks for thinking of me. ...
  8. I'm sorry, I'm not able to fit this in.
Jan 7, 2022

How do you politely decline a business invitation example? ›

Consider some examples. Thank you for the invite. I am honored; however, I will not be able to attend because I have another engagement that day. Sorry, I will not be able to attend because I am occupied on that day.

How do you politely say this is not my responsibility? ›

Tip #2: Say “this is not my job” in a polite and professional way
  1. Option #1: “I would love to help, but I don't have the capacity.” ...
  2. Option #2: “I would love to help, but I don't feel competent enough.” ...
  3. Option #3: “I don't feel comfortable taking on this task.” ...
  4. Option #4: “I can't help you due to personal reasons.”
Dec 19, 2022

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